Refund Policy
Last updated: July 30, 2026
Trendish passes cost US$2.99 or US$4.99. If a pass did not give you what you paid for, we would rather refund you than argue about it.
Who processes refunds
Purchases are sold and processed by Dodo Payments as our Merchant of Record. Dodo Payments is the seller of record and issues the refund back to your original payment method. You can contact us and we will arrange it, or you can contact Dodo Payments directly using the details on your receipt.
When we refund
We will refund your pass in full if:
- you were charged more than once for the same pass, or charged in error;
- the service was broken or unavailable for a substantial part of your pass window;
- your pass was not applied to your device after a successful payment and we could not fix it;
- you bought a pass by mistake and have not used it to generate any images.
Request within 14 daysof purchase. Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.
When we may not refund
A pass is a time-limited digital entitlement that is delivered immediately. We may decline a refund if you have used the pass to generate a substantial number of images and the service worked as described, or where a request is clearly abusive — for example repeatedly buying and reclaiming passes.
Not liking a generated style is not by itself a fault: results are produced by an AI model and vary. That said, if you are unhappy with your results and you tell us within 14 days, we will usually refund you anyway.
Your statutory rights
Depending on where you live, you may have a legal right to withdraw from a purchase of digital content within a set period. By buying a pass and getting immediate access, you ask us to start supplying it right away. This policy does not limit any mandatory consumer rights you have under your local law.
How to request a refund
Email support@trendish.io or use the in-app support button. Include the email address or receipt from your purchase so we can find the charge. We aim to reply within two business days.
See also our Terms of Service and Privacy Policy.